Help Centre
104 FAQ — All Your Answers Here
104 is built for Malaysian users who want a simple, secure, and enjoyable sports betting and entertainment experience. This page covers answers to the questions our members ask most — from how to register to how to make a withdrawal.
Can't find what you're looking for? Contact us via email in the footer or visit the Register to get started.
How to Register • MYR Deposit Methods • Log In & Security • Mobile Access • Available Game Types • Fast Withdrawals • 24/7 Support • Bahasa Melayu Interface
Answers to the Most Frequently Asked Questions
Click on any question to view the full answer. All information is kept up to date for 104 users in Malaysia.
Go to page Register and fill in the registration form with your username, email address, and password. Verify your phone number and complete a brief personal details section. The whole process takes under 3 minutes and is completely free. You must be at least 18 years old to register.
Go to page Log In, enter your username or email address along with your password, then click the Log In button. If you've forgotten your password, use the reset function via your registered email. Your account is protected with SSL encryption for maximum security.
Yes, the 104 platform is fully optimised for all mobile devices, including Android and iOS. You can access all games, make deposits, and manage your account directly from your smartphone browser — no additional app download required. For a better app experience, visit the Download App.
104 offers a full range of betting and entertainment categories: live sports betting (football, cricket, badminton), e-sports (Dota 2, CS:GO, ML), table games (baccarat, blackjack, roulette), Live Casino with real dealers, and online slots — all accessible from a single account.
104 accepts a wide range of local Malaysian payment methods, including FPX (internet banking from all major banks such as Maybank, CIMB, RHB, and Public Bank), digital wallets like Touch 'n Go eWallet and GrabPay, as well as direct bank transfers. All transactions are processed in MYR with no currency conversion fees.
Deposits via FPX and digital wallets are typically credited to your 104 account within seconds to 5 minutes. Bank transfers may take slightly longer depending on the bank's operating hours. If your deposit hasn't appeared after 30 minutes, contact our support team with proof of transaction.
Log in to your account and navigate to the Withdrawal section. Select your preferred withdrawal method (local bank or e-wallet), enter the amount in RM, and confirm your request. Withdrawals are typically processed within 1 to 3 business days. Make sure your bank details are verified before submitting a withdrawal request.
Use a strong, unique password that includes uppercase and lowercase letters, numbers, and symbols. Never share your login details with anyone and avoid accessing your account on public devices. Enable two-factor authentication if available, and always log out after playing on a shared device.
Yes, the 104 platform is fully available in Bahasa Melayu for the convenience of Malaysian users. All navigation menus, betting guides, transaction notifications, and support content are available in an easy-to-understand language. This is part of our commitment to delivering the best experience for local users.
Go to page Log In and click the "Forgot Password" link. Enter your registered email address and you'll receive an email with a password reset link within a few minutes. Check your spam or junk folder if the email doesn't show up. Once reset, log in with your new password.
The 104 support team operates every day, including weekends and public holidays. You can reach us via email at [email protected] for any questions related to your account, transactions, or technical issues. We aim to respond to all enquiries within 24 hours or sooner.
After logging in, head to the Cricket from the navigation menu. You'll find a list of upcoming and live matches, including the Cricket World Cup, IPL, and other international tournaments. Select a match, choose your bet type (winner, total runs, etc.), enter the amount in RM, and confirm your bet.
Still Have Questions?
Reach out to the 104 support team via email or register an account today and start enjoying the best betting entertainment for Malaysian users.