104 — Who We Are and What We Bring to Malaysia
The 104 platform is built specifically for Malaysian users who want a high-quality, accessible, and trustworthy online sports entertainment and gaming experience. On this page, we share our background, the values we stand by, and our commitment to every user.
From Malaysia, for Malaysia
104 is a digital entertainment platform built with one clear purpose — to deliver the best online sports betting and gaming experience for users in Malaysia. From the start, we have shaped our product around the real needs of local users: a Bahasa Melayu interface, payment support through Malaysian banks, and content tailored to the interests of users here.
We believe online entertainment should never feel complicated or unfamiliar. The 104 platform is designed so that anyone — whether a new or experienced user — can get started with ease and confidence.
Our Mission — Quality Entertainment, Built on Trust
Mission
To provide a safe, fair, and enjoyable online sports entertainment and gaming platform for all Malaysian users — with an experience optimised for mobile devices and the local language.
Vision
To become the top choice online entertainment platform for Malaysian users — recognised for service quality, responsiveness, and an ongoing commitment to user satisfaction.
Core Values
Honesty, transparency, and continuous improvement are the three values that guide every decision we make — from interface design to the way we handle user feedback.
Our Approach
We actively listen to user feedback and use it to improve the platform on an ongoing basis. Every update we make is driven by the real needs of users in Malaysia.
What You'll Find at 104
Sports Betting & International Cricket
The Sports Betting section at 104 covers football (Malaysia Super League, EPL, La Liga), cricket (IPL, T20 World Cup, Ashes), badminton, tennis, and live matches across a wide range of international leagues. Odds are updated in real time and in-play markets are available for major matches — letting users bet with the latest information as the action unfolds.
Live Casino & Table Games
For users who prefer a casino atmosphere, 104 offers a Live Casino with real dealers — Baccarat, Blackjack, Roulette, Dragon Tiger, and Sic Bo — all accessible right from your phone without leaving home. Table Games are available across a range of betting limits, suitable for all experience levels.
E-sports betting on Dota 2, CS:GO, Mobile Legends, and other popular video games, with active match markets running around the clock.
Every feature on the 104 platform is fully optimised for Android mobile devices — no computer needed to enjoy the full experience.
The 104 platform is designed with a clear and intuitive Bahasa Melayu interface, making local users feel right at home from start to finish.
Security and User Experience — Two Priorities We Never Compromise On
At 104, user data security is a commitment we never compromise on. All personal information and financial transactions are processed through systems protected by industry-standard encryption. You can make deposits and withdrawals with confidence, knowing every transaction is handled securely.
We are also committed to transparency across all aspects of our operations. Terms and conditions, privacy policy, and responsible gaming guidelines are all openly available to every user. We believe informed users are happier users.
On the user experience front, the 104 team continually works to ensure fast response times, an error-free interface, and smooth deposit and withdrawal flows in MYR (RM) via FPX and Boost.
Customer Support You Can Count On
Available Around the Clock
The 104 customer support team operates 24 hours a day, seven days a week. Whether you're facing a technical issue, have a question about your account, or need clarification on a promotion — help is always within reach.
You can reach us by email at [email protected] for any questions related to your account, deposits, or technical issues.
A Complete Help Centre
Section FAQ covers answers to the most frequently asked questions from our users — including the registration process, deposits and withdrawals, login issues, platform navigation, and more.
We regularly update our help centre based on new questions received from users, ensuring the information you need is always current and relevant.
Full Transparency — We're Open to Every Question
104 operates with full transparency. All key terms relating to bonuses, betting limits, withdrawal procedures, and our privacy policy are written in clear, plain language — no hidden clauses or hard-to-find conditions.
We encourage all users to read Terms & Conditions and Privacy Policy before registering. For users who want to learn more about our approach to responsible gaming, that information is available in a dedicated section on our site.
If you have any questions that aren't answered here, don't hesitate to get in touch. Your feedback is part of how we improve the 104 platform for all Malaysian users.
Ready to Get Started?
Register your 104 account today and discover for yourself a sports entertainment and online gaming experience built specifically for Malaysian users.