104's Commitment to Responsible Gaming
At 104, we believe gambling entertainment should be enjoyed in a healthy and responsible way. This page provides guidance and support to help you manage your gaming experience — keeping it fun without disrupting your everyday life.
Our Commitment to Responsible Gaming
104 is committed to providing a platform that supports entertainment in a safe and controlled environment. We actively encourage users to bet responsibly, with an experience free from financial stress and anxiety.
Part of this effort includes offering a range of self-control tools, raising awareness of the risks of excessive gaming, and establishing behaviour monitoring systems to identify users who may need additional guidance or support.
Recognise the Signs of High-Risk Behaviour
- Gambling frequently to escape personal problems or stress.
- Increasing the amount wagered to achieve the same level of excitement.
- Feeling restless, irritable or anxious when attempting to stop gambling.
- Borrowing money or dipping into savings to fund betting.
- Neglecting work, family or social responsibilities due to gambling.
If you notice any of these signs, it is important to take immediate steps to ensure gaming does not affect your well-being.
Tips for Setting Time & Budget Limits
Setting time and budget limits for your gambling activity is an effective way to enjoy the entertainment without risking your mental and financial well-being. It helps you stay in control of your spending and avoid emotional instability.
- Set a maximum amount you are comfortable spending on gambling each day or week.
- Limit the time spent on the platform to ensure other areas of your life are not neglected.
- Use the self-control tools provided by 104 to manage these limits with ease.
Self-Control Tools on the 104 Platform
We provide a range of self-control tools to help you manage your gaming activity:
- Deposit Limit: Limit the amount you can deposit into your account within a set time period.
- Cooling-Off Period: An option to temporarily pause your gambling activity, giving you the space to rest and reassess.
- Self-Exclusion: An option to block access to your account for an extended period as a firm measure to protect yourself from excessive gambling.
We strongly encourage you to use these tools if you feel you are losing control over your gaming habits.
Minor Protection
104 does not permit individuals under the age of 18 to register or participate in any betting activity. We employ various identity verification technologies to enforce age restrictions and prevent unauthorised access.
This approach is carried out in accordance with Malaysian law and our commitment to responsible gaming and community protection.
Maintaining Life Balance & Seeking Professional Help
Gaming is entertainment, not a source of income. Maintain a healthy balance between gaming, work, family and social life. If you find that gaming is affecting your daily routine or emotional well-being, seek professional advice and support.
We recommend reaching out to a local support organisation or mental health professional for appropriate assistance. Early awareness and support are key to preventing serious gambling-related issues.